Payment

Voo Store accepts credit/debit cards, online banking and PayPal in our online store. All orders are charged in euros. You may also pay in your local currency by selecting your preferred currency from the dropdown menu at the top left of the page, or at the bottom of the menu tab when using a mobile device.


Credit/Debit Card

We accept Visa, MasterCard and American Express cards. All credit card information is sent using a secure, encrypted connection. For more information on our site’s safety features, please see the section “payment security” below.

A pre-authorization will be held on your card once your order has been placed. This is a hold on the funds required to complete the order but not an actual change. The final charge for the total amount of your order will be processed once your order is shipped. In the case of a cancelled order, the charge authorization will be released. It may take up to 72 hours for funds to be released.


Online Banking

We offer the following options for paying via direct debit from your online bank account:

  • Sofort Überweisung in Germany, Austria, Belgium and Switzerland
  • AliPay in China
  • iDeal in the Netherlands
  • Trustly in Spain, Sweden and Finland
  • TrustPay in Latvia, Lithuania, Slovenia, Estonia, Czech Republic, Slovakia, Hungary
  • SafetyPay in Spain

Paypal

PayPal allows you to make payments using a variety of methods including: PayPal balance, bank account, debit card, and credit card. During checkout, you will be redirected onto the PayPal website to complete your order.


Payment Security

In order to facilitate utmost security and safety when shopping at Voo Berlin, our site uses Secure Socket Layer (SSL) technology, along with advanced encryption and fraud detection software. When browsing our site securely, a padlock icon will be displayed in the browser bar, along with the prefix ‘‘https:/’’ before vooberlin.com.